The LCCP is the rulebook setting out the measures that operators must take and contains other requirements that the UK Gambling Commission think are good practice. To run a business in a socially responsible way is to use the LCCP as a starting point, and build on these provisions to ensure that the operator puts its customers at the heart of its business.
Codes of practice are either:
- social responsibility code provisions - which must be adhered to by all licence holders
- ordinary code provisions – these do not have the status of licence conditions but failure to take account of them can be used as evidence in criminal or civil proceedings.