• Make sure you have the updated version of Google Chrome
  • A recent laptop or PC
  • A message will pop up from Chrome asking permission to use the camera and microphone click 'Allow'
  • Ensure your camera is not being used by another application on your computer such as Skype
  • Mobile devices are NOT suitable including tablets.
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    If you are still having problems, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or use the chat box.